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FAQ
Can I shower, swim, or exercise while wearing it?
Can I shower, swim, or exercise while wearing it?
Yes. Our jewelry is designed to be worn during everyday activities, including showering, swimming, and exercising. After exposure to chlorine or salt water, we recommend rinsing it with fresh water and gently drying it to keep the finish looking its best.
Is our jewelry suitable for sensitive skin?
Is our jewelry suitable for sensitive skin?
Our pieces are made with skin-friendly materials and are suitable for most sensitive skin. Since individual sensitivities can vary, we recommend checking the materials listed on each product page, particularly if you have a known metal allergy.
How do I know whether it will fit me?
How do I know whether it will fit me?
Exact measurements and sizing information are included on every product page. Bracelets marked as adjustable can be tightened or loosened for a comfortable fit, while necklace lengths and earring dimensions are clearly listed.
Is your jewelry durable enough for everyday wear?
Is your jewelry durable enough for everyday wear?
Yes. Each piece is designed for regular wear using durable materials and secure clasps. As with any jewelry, avoid pulling, bending, or crushing delicate chains and components
How long does delivery take, and can I track my order?
How long does delivery take, and can I track my order?
Orders are usually processed within 1–3 business days. Standard tracked delivery typically takes 5–15 business days, depending on your location. Once your order ships, you will receive a tracking link by email.
What is your return policy
What is your return policy
We offer a 30-day resolution window for eligible orders. Conditions may vary depending on the item or promotion, so please review our Return and Refund Policy or contact our support team before sending anything back.
What happens if there is a problem with my order?
What happens if there is a problem with my order?
If your jewelry arrives damaged, you receive the wrong item, or your order does not arrive, contact our support team. We will review the issue and arrange a replacement or refund when applicable.
Do you offer a guarantee?
Do you offer a guarantee?
Yes. Every piece is covered by our Lifetime Color Guarantee. If the color ever fades or tarnishes under normal wear, contact our support team with your order details and a photo, and we’ll make it right.
Still have questions?
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish
♡ Lifetime Guarantee
✧˖° Hypoallergenic
💧 Waterproof & Tarnish